Privacy Policy
Last Updated: August 2026
Arachi ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your corporate and personal data when you use our platform.
1. Information We Collect
To provide our Request for Quotation (RFQ) services, we collect:
- Account Information: Company name, email address, and contact details.
- Logistics Data: Route details, cargo specifications, HS codes, and uploaded documents (such as packing lists or invoices).
- Carrier Data: Quotes, transit times, and carrier contact information.
2. How We Use Your Information
Your data is used strictly to operate the Arachi platform:
- To connect your cargo requests with your selected carriers.
- To send automated email notifications and reminders regarding RFQs.
- To generate analytics and reports exclusively for your internal dashboard.
3. Data Sharing & Confidentiality
We do not sell your data to third parties. Your cargo specifications and uploaded documents are shared only with the specific carriers you select to invite to your RFQ. Pricing and quote histories are kept strictly confidential between the Shipper and the responding Carrier.
4. Data Security
We implement industry-standard security measures (including secure cloud databases and encrypted connections) to protect your sensitive commercial documents and information against unauthorized access.
5. Your Rights
You have the right to access, modify, or permanently delete your account data and uploaded files at any time by contacting our support team.